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About SexyShinyStuff.com

Principles of Operation

SexyShinyStuff.com is a division of Hawk's Rest, LLC. Our goal and aim is to bring high quality and unusual merchandise to our community at a fair and reasonable price, and to offer an effective and diverse merchandise selection with quality craftsmanship and materials. We will strive to be good members of our global community and formulate corporate polices and procedures to further this aim.

SexyShinyStuff.com (SSS) is a division of Hawk's Rest, LLC, and abides by all tenants of Hawk's Rest operations. Accordingly,

  • we will conduct business with honesty, sincerity, truthfulness and integrity at all times.
  • we operate in a manner that upholds the letter and intent of all applicable laws and will adhere to all Federal, State and local laws as they apply to general business practices and to the jewelry industry
  • we treat all individuals, whether customers, suppliers or employees with fairness and honesty and will not discriminate on any basis including age, sex, nationality, physical disability, personal lifestyle and orientation, or religion.
  • we support the Human Rights Campaign and uphold the guidelines and principles of The Universal Declaration of Human Rights The International Labor Organization The UN Global Compact Will not knowingly deal with the flow of Conflict Diamonds
  • we support the USA Patriot Act Will adhere to all laws and guidelines governing our business as outlined by the Federal Trade Commission
  • we will not knowingly misrepresent by practice, advertising or other interaction our goods and merchandise including known origin, nature or authenticity
  • we will strive to protect our customers , suppliers and industry against fraud, misrepresentation and unethical business practices and will not knowingly or willingly do business with individuals, organization or companies that do not uphold this principle
  • we will at all times strive to improve our expertise , knowledge and professionalism
  • we will work for resolution of customer complaints in a prompt and fair fashion

Privacy Statement

We want our users to always be aware of any information we collect, how we use it, and under what circumstances, if any, we disclose it.

Company
Hawk’s Rest, LLC
dba sexyshinystuff.com
153 Colorado Drive
Cedar Creek, TX 78612
USA

Website
<>http://www.sexyshinystuff.com

Contact email
mailto:info@sexyshinystuff.com

Other Links
 
Information Collection and Use Because we respect each site visitor's right to personal privacy, we collect and use information throughout our website only as disclosed in this Privacy Policy. This statement applies solely to information collected on this website.

For each visitor to our website, our web server automatically recognizes no information regarding the domain or e-mail address.

The information we collect is:
  • used to improve the content of our Web page.
  • used to notify visitors about updates to our Web site.
  • used to conduct payment processing when initiated by the purchaser/browser
  • never shared with other organizations for commercial purposes.
This site collects cookies. (Definition of Cookies)

While the browsing experience is more robust, we do not require visitors register with the site. However, completion of purchases does require site registration.

During registration a user must give certain contact information, but we never sell or give away this information. It is only gathered to contact the user about services on our site for which s/he has expressed interest. It is optional for the user to provide demographic information (income level, gender, etc.), and unique identifiers (username, password, etc.). Giving additional information helps provide a more personalized experience on our site, but is not required.)

Registration is not required to enter our site, but is required to complete a purchase.

Order Form

We require information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). If we have trouble processing an order, we use the information to contact the user. This information is used:

  • for shipping and billing purposes.
  • to fill customers orders.
When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server.  We publish a subscription-based, opt-in newsletter (“The Hawk’s View”), and we never sell or share our subscribers' email addresses. When we operate online surveys, and we never sell or share our subscribers' email addresses

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, which can be found at www.sexyshinystuff.com/privacy.htm.

Conflict Resolution

We are committed to resolving disputes within 24-48 hours.

If problems arise, users may contact us by
  • email
  • telephone

Contact Information

If site users have any questions or suggestions regarding our privacy policy, please contact us at the address above.

FAQs

Where do you get your merchandise?

SSS leverages the supplier network of it's parent company, Hawk's Rest, LLC. In addition, there are many handcrafted items available exclusively from SexyShinyStuff.com. Our merchandise comes from big manufacturing and wholesale companies from the USA and other nations, from small craftsman. 

What if I don’t like an item once I receive it?

We are big believers in ensuring that our customers enjoy and appreciate the items that they purchase from us. There is nothing worse than buying a fine piece of jewelry and not liking it, and being stuck with it! If you don’t like an item, simply return it within fourteen (14) days – no questions asked. We do request that you request an RMA number from customer service and merchandise must be returned in its original packaging and in its original condition. We will refund you money within 3 days of its receipt, via original payment method if possible. Customer is responsible for return shipping costs, unless the merchandise was defective. While we don’t require that you answer any awkward questions, we always appreciate knowing why an item was returned so that we can improve the quality and appeal of our offerings.

Custom Orders

Due to the nature of some of our jewelry, sales on custom orders are considered final. We will work with you to try to resolve any issues to the best of our ability, but returns on body jewelry and intimate jewelry are not accepted. Please choose carefully.

Are all of your materials authentic?

The short answer is yes. We describe all items to the best of our ability and will not knowingly misrepresent any item. We do not usually carry CZs, laboratory or man made gemstones. Any items featuring these are other novelty materials will be specifically noted.. We will describe the purity of the gold and silver content in the description of each item and will also describe the gemstones used.

How long does it take to get something once I have ordered it?

All orders typically ship within 3-5 business days, by your indicated shipping method. We try to get it out sooner if at all possible. In the rare instances that something is out of stock or backorder we will try and indicate that at the time of the order (before you commit to buy) but occasionally we are notified from the warehouse after the fact. If that happens we will notify you quickly and you will have the option of canceling to order for a full refund or keeping the order active.

Where will you ship items?

We ship within the North American Continent and to the U.K. If you need items shipped elsewhere, contact us and we will see what we can do. International shipments typically take longer and will likely incur additional shipping and handling charges.

Do you sell or share information about your customers or suppliers?

Nope – never. For information please click on our Privacy Statement.

What if I have questions?

Simply click on the ‘Contact Us” link on any page in our site. We will get back to you within 1 business day.
 

Terms and Conditions

To review our terms and conditions, please click here